Privacy Policy

1. Data Controller

SharpSoft
VAT No.: 30769724
Email: [email protected]

Data Protection Officer:
Email: [email protected]

2. Introduction

TeamCentral ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our platform.

3. Legal Basis for Processing Personal Data

We process your personal data in accordance with GDPR. The legal basis for our processing is:

a) Performance of a contract (GDPR Article 6(1)(b))

Creation and management of your user account
Delivery of the platform's features and services
Processing of team and club memberships
Planning events and activities

b) Legal obligation (GDPR Article 6(1)(c))

Retention of accounting information
Fulfillment of tax obligations
Compliance with legal requirements

c) Legitimate interest (GDPR Article 6(1)(f))

Improvement and development of the service
Security and fraud prevention
Analysis of service usage
Communication about service updates

d) Consent (GDPR Article 6(1)(a))

Newsletters and marketing (if implemented)
Cookies for non-essential purposes
Sharing information with third parties for non-contractual purposes

You have the right to withdraw your consent at any time where processing is based on consent.

4. Information We Collect

Information you provide to us:

Account information: name, email address, password
Profile information: photo, phone number, age group
Team and club information: names, descriptions, member details
Event data: times, locations, participant lists
Communications: messages, comments, feedback

Information we collect automatically:

Technical data: IP address, browser type, device information
Usage data: page views, clicks, navigation history
Cookies and similar technologies

5. How We Use Your Information

We use your information to:

Provide and maintain our services
Manage your account and profile
Facilitate communication between users
Send important notifications and updates
Improve our services and user experience
Ensure platform security and integrity
Comply with legal obligations

6. Information Sharing

We share your information in the following situations:

With other users: Profile information visible to teammates and club members
Service providers: Third parties who help us deliver our services
Legal requirements: When required by law or to protect rights
Business transactions: In case of merger, acquisition, or asset sale

We do not sell your personal information to third parties for marketing purposes.

7. Data Processors and Third-Party Services

We use reliable third-party services to help us provide and improve our platform. These data processors only have access to your information to perform specific tasks on our behalf and are obligated not to disclose or use it for other purposes.

Categories of data processors:

Hosting providers: Data storage and platform hosting
Email service providers: Sending transactional emails (account recovery, notifications)
Security and monitoring: Protection against threats and system health monitoring
Backup and disaster recovery: Ensuring data security and availability

All data processors are carefully selected and comply with GDPR requirements, including:

Data processing agreements in accordance with Article 28 of GDPR
Appropriate technical and organizational security measures
Confidentiality obligations

8. Data Security

We implement appropriate security measures to protect your information:

Encrypted data connections (HTTPS)
Secure password storage
Regular security updates
Limited access to personal information
Monitoring for unauthorized access

9. Data Retention

We retain your personal information only as long as necessary for the purposes for which it was collected:

Retention periods:

Active accounts: As long as your account is active
Inactive accounts: Accounts without activity for 36 months will be marked for deletion with prior notice
Closed account: 30 days after deletion (for accidental recovery)
System logs and security data: 90 days
Accounting and invoice information: 5 years (in accordance with bookkeeping law)
Communication and support requests: 12 months after resolution
Anonymized analytics data: Retained indefinitely (no personally identifiable information)

Deletion upon account closure

When you delete your account:

Your profile and personal information is immediately removed from active use
Data is retained in backup systems for 30 days (for recovery)
After 30 days, all personal data is permanently deleted
Certain information may be retained longer if required by law

10. Your Rights

Under GDPR and applicable data protection laws, you have the right to:

Access: Request copies of your personal information
Rectification: Request correction of inaccurate information
Erasure: Request deletion of your information
Restriction: Request limitation of processing
Portability: Request transfer of your data
Objection: Object to processing of your information

To exercise these rights, contact us at [email protected]

Complaint to Supervisory Authority

You have the right to lodge a complaint with a data protection supervisory authority if you believe that the processing of your personal data violates applicable data protection law.

In Denmark, you can contact:

The Danish Data Protection Agency (Datatilsynet)
Website: https://www.datatilsynet.dk
Email: [email protected]
Phone: +45 33 19 32 00

11. Cookies and Tracking Technologies

What are cookies?

Cookies are small text files stored on your device when you visit our platform. They help us improve your experience by remembering your preferences and understanding how the service is used.

Types of cookies we use:

Essential cookies (cannot be disabled)

These cookies are necessary for the platform to function properly:

Session cookies: Keep you logged in during your visit
Security cookies: Protect against forgery and ensure secure connections
Functionality cookies: Store your language preferences and settings

Functionality cookies

These cookies enhance your experience:

Remember your preferences and settings
Personalize content based on your choices
Can be disabled without affecting basic functionality

Analytics cookies (if implemented)

These cookies help us understand how the service is used:

Collect anonymized data about page views and interactions
Help us improve the user experience
Can be disabled in your browser settings

Cookie duration

Session cookies: Automatically deleted when you close your browser
Persistent cookies: Remain for up to 12 months or until you delete them

How to manage cookies

You can control and delete cookies through your browser settings:

Chrome: Settings → Privacy and security → Cookies
Firefox: Settings → Privacy and security → Cookies and site data
Safari: Preferences → Privacy → Manage website data
Edge: Settings → Cookies and site permissions

Note: If you block essential cookies, certain features of the platform may not function properly.

Learn more about cookies: https://minecookies.org/cookiehandtering

12. Children's Privacy

Age requirements

Our service is intended for users over 13 years of age. In accordance with GDPR, we require parental consent for users under 16 years of age.

For users between 13 and 16 years:

A parent or guardian must consent to account creation
The parent/guardian must be aware of what information is collected
The parent/guardian has the right to access, correct, or delete the child's information

For users under 13 years:

We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will immediately delete that information.

Parents and guardians

If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us at [email protected] so we can delete the information.

13. International Transfers

Your information may be processed in countries outside the EU/EEA. We ensure that such transfers comply with applicable data protection laws and include appropriate safeguards.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email to the address associated with your account or by placing a prominent notice on our service.

15. Contact Information

If you have questions about this Privacy Policy, you can contact us:

Email: [email protected]
Support: [email protected]
Data Protection Officer: [email protected]