Terms and Conditions

1. Application and Acceptance

Acceptance of Terms

By accessing or using our service ("TeamCentral" or "Service"), you agree to be bound by these terms. If you do not accept these terms, you may not use the service.

Your use of the service constitutes your acceptance of:

These Terms of Service
Our Privacy Policy (https://teamcentral.win/privacy)
Any additional guidelines or rules posted on the service

Recommendations

We recommend that you:

Read these terms carefully
Save or print a copy for your own records
Regularly review the terms for any updates

Age and Parental Consent

To use the service, you must be at least 13 years old. If you are under 16, you must have parental or guardian consent to use the service.

Parents or guardians who consent on behalf of a child agree to be bound by these terms and are responsible for the child's use of the service.

2. Description of Service

TeamCentral is a team and club management platform that enables users to:

Organize teams and members
Schedule events and matches
Manage facilities and courts
Communicate with teammates

3. User Accounts

To use certain features of the service, you must create an account. You agree to:

Provide accurate, current, and complete information
Maintain the security of your password
Promptly notify us of any unauthorized use of your account
Accept responsibility for all activities under your account

Communication from TeamCentral

By creating an account, you agree to receive:

Transactional emails (cannot be opted out):

Account confirmations and security alerts
Important service updates
Responses to support requests
Legal notices and policy updates

Organizational communications:

When you join a team or club, you agree to receive:

Event and activity notifications
Team updates and messages from coaches/managers
Club announcements and administrative messages

You can manage your preferences for organizational notifications in your account settings.

Marketing (requires separate consent):

We do not send marketing materials without your express consent. If you choose to receive newsletters or promotional materials, you can unsubscribe at any time by clicking the "unsubscribe" link at the bottom of any marketing email.

4. Account Deletion

How to delete your account

You can delete your TeamCentral account at any time by:

Go to Account Settings
Select "Delete Account" under Account Actions
Confirm your decision

What happens when you delete your account?

Your profile and personal information is removed from active use
You will no longer receive system notifications
Your access to all teams and clubs ceases
Data is retained in backup systems for 30 days (for accidental recovery)
After 30 days, all personal data is permanently deleted

Important notes

Team and club data

If you are the sole administrator of a team or club, you must designate a new administrator before deletion
Data created by other users (events, comments) remains in the system, but your association with them is removed
Team and club administrators may have their own policies for member data

Legal requirements

Certain information may be retained longer if required by law, including:

Accounting information (5 years in accordance with bookkeeping law)
Information related to legal disputes or claims

Reactivation

Within 30 days of deletion, you can contact [email protected] to request reactivation of your account. After 30 days, permanent deletion is complete and cannot be undone.

5. Permitted and Prohibited Uses

You may use the service for lawful purposes in accordance with these terms. You agree not to:

Violate others' rights or break applicable laws
Transmit harmful, harassing, or offensive content
Disrupt or compromise the security of the service
Reverse engineer or copy the service

6. Content and Intellectual Property

Your content

You retain full ownership of all content you upload, post, or share on the service ("Your Content"). By uploading Your Content, you grant TeamCentral a worldwide, non-exclusive, time-limited, and revocable license to use, display, copy, and distribute Your Content in connection with providing the service.

This license:

Is limited to providing and improving the service
Ends when you delete the content or close your account
Allows sharing with other members of your teams and clubs
Does not include sale or commercial exploitation of Your Content

Our content

All rights to the service, its original content, features, and functionality remain the property of TeamCentral. This includes:

Software code and architecture
Design, layout, and graphics
Logos, trademarks, and service marks
Documentation and guides

You may not:

Copy, modify, or distribute our content without permission
Reverse engineer or decompile the service
Remove copyright or other proprietary notices

Content upload rules

When uploading content to TeamCentral, you agree not to upload or share:

Illegal content:

Content that incites crime or violence
Content that violates others' rights (copyright, trademarks, privacy)
Content that violates applicable laws or regulations

Harmful content:

Personal attacks, harassment, or hate speech
False or misleading information
Spam, phishing, or fraudulent messages
Malware, viruses, or other harmful code

Inappropriate content:

Sexually explicit or pornographic material
Offensive, vulgar, or objectionable content
Violence or graphic content without warnings
Invasion of others' privacy (e.g., unauthorized images)

Copyright and reporting violations

If you believe content on TeamCentral infringes your copyright, please contact us at [email protected] with:

Description of the copyrighted work
Location of the infringing content on the service
Your contact information
A statement that you believe in good faith that the use is not authorized

Consequences of violations

Violation of these content policies may result in:

Removal of the offending content
Warning or restriction of your account
Temporary or permanent suspension of your account
Legal action in serious cases

Indemnification

You agree to hold TeamCentral harmless for claims arising from Your Content, including claims of copyright or privacy infringement.

7. Privacy Policy

Your use of our service is also governed by our Privacy Policy. Please review our Privacy Policy, which also governs the Site, to understand our practices.

8. Data Responsibility and Roles

TeamCentral as data controller

TeamCentral is the data controller for:

Your user account and profile information
System-generated data and logs
Communication between you and TeamCentral
Data related to service operations

As data controller, we determine the purpose and means of processing this data and are responsible for GDPR compliance.

Teams and clubs as data controllers

When you become a member of a team or club through TeamCentral, the team/club also becomes data controller for:

Member data they collect about you
Team/club-specific information (roles, participation, performance)
Communication within the team/club
Decisions about retention and deletion of team/club data

Teams and clubs must comply with applicable data protection laws for the data they are responsible for.

TeamCentral as data processor

When teams and clubs use TeamCentral to manage their members, TeamCentral acts as a data processor on behalf of the team/club. In this role:

We only process data according to instructions from the team/club
We implement appropriate security measures
We assist in fulfilling members' rights
We notify the team/club of data breaches

Your rights

Depending on the context, you may need to contact:

TeamCentral for questions about your user account and the service in general
Your team or club for questions about member data and team/club-specific information

Both parties are obligated to respect your rights under GDPR.

9. Termination

Your right to terminate

You may terminate your relationship with TeamCentral at any time by:

Closing your account through account settings
Contacting [email protected] for assistance

Upon termination, your data will be handled as described in our Privacy Policy and under "Account Deletion" above.

Our right to terminate

We may suspend or terminate your account and access to the service at our sole discretion, without prior notice, if:

You violate these terms or conditions
Your conduct is harmful to other users, us, or third parties
We are required to do so by law
We cease providing the service

Consequences of termination

Upon termination (by you or us):

Your right to use the service ceases immediately
You will no longer be able to access your account or data
We may delete or anonymize your data in accordance with our Privacy Policy
Provisions that naturally should survive (e.g., indemnification, limitation of liability) remain in effect

10. Disclaimer

"As is" terms

The service is provided "as is" and "as available" without warranties of any kind, either express or implied.

We disclaim all warranties, including but not limited to:

Warranties of merchantability and fitness for a particular purpose
Warranties that the service will be uninterrupted, secure, or error-free
Warranties about the accuracy, reliability, or completeness of content
Warranties that errors will be corrected

No guarantee of availability

We do not guarantee that the service will always be available or free from disruptions. We reserve the right to:

Perform scheduled maintenance
Make urgent updates or security fixes
Temporarily suspend the service for technical or security reasons

Use at your own risk

You agree that your use of the service is at your own risk. You are solely responsible for:

Decisions made based on information from the service
Interactions with other users
Content you upload or share
Data loss due to technical issues (we recommend local backups of important data)

Links to third-party sites

The service may contain links to third-party sites or services. We are not responsible for:

Content on third-party sites
Privacy practices of third parties
Actions or omissions by third parties

Use of third-party services is at your own risk.

11. Limitation of Liability

General liability limitation

To the extent permitted by law, our liability to you is limited as follows:

No liability for indirect losses

We are not liable for indirect, incidental, special, consequential, or punitive damages, including but not limited to:

Lost profits or revenues
Loss of data or business
Loss of reputation
Losses resulting from downtime

This applies even if we have been informed of the possibility of such losses.

Maximum liability

Our total liability to you for all claims related to the service is limited to:

The amount you have paid to TeamCentral in the 6 months prior to the event giving rise to the claim, or
DKK 1,000 if you have not paid any fees

Exceptions

The above limitations do not apply to:

Liability for intentional conduct or gross negligence
Liability that cannot be limited or excluded by law
Liability for death or personal injury caused by our negligence

Consumer protection

If you are a consumer, these limitations do not affect your statutory rights that cannot be excluded by agreement under Danish law.

12. Changes to Terms

We reserve the right to modify or replace these terms at any time. If a revision is material, we will provide at least 30 days notice before new terms take effect.

13. Dispute Resolution and Governing Law

Friendly resolution

If you have a complaint or dispute related to the service, we encourage you to first contact us at [email protected] so we can attempt to resolve the issue amicably.

We will do our best to resolve disputes quickly and fairly.

Governing law

These terms and your use of the service are governed by Danish law. Danish law applies excluding conflict of law rules.

Jurisdiction

Any dispute arising in connection with these terms or your use of the service shall be resolved by the ordinary Danish courts. For consumers, the general rules of jurisdiction apply.

EU Online Dispute Resolution platform

If you are a consumer residing in the EU, you can also use the European Commission's online dispute resolution platform, available at: https://ec.europa.eu/consumers/odr

14. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in effect. The invalid or unenforceable provision shall be replaced by a valid, enforceable provision that best reflects the intent of the original provision.

15. Contact Information

If you have questions about these terms, you can contact us at [email protected]